Privacy Policy

Last updated on: 24.6.2024.

ValleApp, (“Valle,” “we,” and “us”) respects the privacy of its users (“you”) and
has developed this Privacy Policy to demonstrate its commitment to protecting your
privacy. This Privacy Policy describes the information we collect, how that information
may be used, with whom it may be shared, and your choices about such uses and
disclosures. We encourage you to read this Privacy Policy carefully when using our
application or services or transacting business with us. By using our website,
application or other online services (our “Service”), you are accepting the practices
described in this Privacy Policy.
If you have any questions about our privacy practices, please refer to the end of this
Privacy Policy for information on how to contact us.

Information we collect about you
In General. We may collect Personal Information and other
information. “Personal Information” means individually identifiable information that
would allow us to determine the actual identity of, and contact, a specific living
person. We may also collect your geolocation information with your
consent. We may collect this information through a website, mobile application, or
other online services. By using the Service, you are authorizing us to gather, parse
and retain data related to the provision of the Service. When you provide personal
information through our Service, the information may be sent to servers located in the
European Union and United States.

Information you provide. In order to register as a user with ValleApp, you will be asked to
provide your name and email address. You will also be asked to allow ValleApp to collect
your location information from your device when you download or use the Service.
In addition, we may collect and store any personal information you provide while using our
Service or in some other manner. This may include identifying information, such
as your name, email address, and if you are a business user, address and company information.
You may also provide us photos taken inside the ValleApp that will be used to detect license plates
and document vehicle damages.

Use of technologies to collect information. We use various technologies to
collect information from your device and about your activities on our Service.

Information collected automatically. We automatically collect information from
your browser or device when you visit our Service. This information could include
your IP address, device ID and type, your browser type and language, the
operating system used by your device, access times, your mobile device’s
geographic location while our application is actively running, and the referring
website address.

Cookies and use of cookie and similar data. When you visit our Service, we
may assign your device one or more cookies or other technologies that facilitate
personalization to facilitate access to our Service and to personalize your
experience. Through the use of a cookie, we also may automatically collect
information about your activity on our Service, such as the pages you visit, the
time and date of your visits and the links you click. If we advertise, we (or third
parties) may use certain data collected on our Service to show you ValleApp
advertisements on other sites or applications.

Pixel tags. We embed pixel tags (also called web beacons or clear GIFs) on web
pages, ads, and emails. These tiny, invisible graphics are used to access cookies
and track user activities (such as how many times a page is viewed). We use
pixel tags to measure the popularity of our features and services. Ad companies
also use pixel tags to measure the number of ads displayed and their
performance (such as how many people clicked on an ad).

Mobile device IDs. If you’re using our app, we use mobile device IDs (the unique
identifier assigned to a device by the manufacturer), instead of cookies, to recognize you.
We do this to store your preferences and track your use of our app. Unlike cookies, device
IDs cannot be deleted. Mobile device IDs are not used for any advertisement purposes.

How we use the information we collect
In General. We may use information that we collect about you to:
deliver and improve our products and services, and manage our business;
manage your account and provide you with customer support;
perform research and analysis about your use of, or interest in, our or others’
products, services, or content;
communicate with you by email, postal mail, telephone and/or mobile devices
about products or services that may be of interest to you either from us or other
third parties;
develop, display, and track content and advertising tailored to your interests on
our Service and other sites, including providing our advertisements to you when
you visit other sites;
website analytics;
enforce or exercise any rights in our Terms of Use; and
perform functions or services as otherwise described to you at the time of

With whom we share your information
Information Shared with Other Users. None of your information is shared with any
third party. Since you will need to have organizational profile with us in order to create
work profile, your work profile is bound to the organizational and thus organization
can see information about you.

Personal information. We do not share your personal information with others except
as indicated in this Privacy Policy or when we inform you and give you an opportunity
to opt out of having your personal information shared. We may share personal
information with:

Service providers. We may share information, including personal information,
with third parties that perform certain services on our behalf. These
services may include fulfilling orders, providing customer service and marketing
assistance, performing business and sales analysis, ad tracking and analytics,
member screenings, supporting our Service functionality, and supporting
surveys and other features offered through our Service.
These service providers may have access to personal information needed to
perform their functions but are not permitted to share or use such information for
any other purposes.

Other Situations. We may disclose your information, including personal
In response to a subpoena or similar investigative demand, a court order, or a
request for cooperation from a law enforcement or other government agency;
to establish or exercise our legal rights; to defend against legal claims; or as
otherwise required by law. In such cases, we may raise or waive any legal
objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to
investigate, prevent, or take other action regarding illegal activity, suspected
fraud or other wrongdoing; to protect and defend the rights, property or safety
of our company, our users, our employees, or others; to comply with
applicable law or cooperate with law enforcement; or to enforce our Terms of
Use or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our
business, a divestiture, merger, consolidation, or asset sale, or in the unlikely
event of bankruptcy.

Aggregated and/or non-personal information. We may use and share non-
personal information we collect under any of the above circumstances. We may also
share it with third parties to develop and deliver targeted advertising on our Service
and on websites or applications of third parties, and to analyze and report on
advertising you see. We may combine non-personal information we collect with
additional non-personal information collected from other sources. We also may share
aggregated, non-personal information, or personal information in hashed, non-human
readable form, with third parties, including advisors, advertisers and investors, for the
purpose of conducting general business analysis, advertising, marketing, or other
business purposes. For example, we may engage a data provider who may collect
web log data from you (including IP address and information about your browser or
operating system), or place or recognize a unique cookie on your browser to enable
you to receive customized ads or content. The cookies may reflect de-identified
demographic or other data linked to data you voluntarily have submitted to us (such
as your email address), that we may share with a data provider solely in hashed, non-
human readable form. We may also share your geolocation information in de-
identified form with third parties for the above purposes. To opt out of the sharing of
your geolocation information, please discontinue use of the ValleApp application.

Do Not Track disclosure
Do Not Track (“DNT”) is a privacy preference that users can set in their web
browsers. DNT is a way for users to inform websites and services that they do not
want certain information about their webpage visits collected over time and across
websites or online services. We are committed to providing you with meaningful
choices about the information we collect and that is why we provide the opt-out links
above. However, we do not recognize or respond to any DNT signals, as the Internet
industry works toward defining exactly what DNT means, what it means to comply
with DNT, and a common approach to responding to DNT.

How you can access and correct your information
If you have a ValleApp account, you have the ability to review and update your
personal information within the Service by opening your account and going to
settings. Applicable privacy laws may allow you the right to access and/or request the
correction of errors or omissions in your personal information that is in our custody or
under our control. Our Privacy Officer will assist you with the access request. This
Identification of personal information under our custody or control; and
Information about how personal information under our control may be or has
been used by us.
We will respond to requests within the time allowed by all applicable privacy laws and
will make every effort to respond as accurately and completely as possible. Any
corrections made to personal information will be promptly sent to any organization to
which it was disclosed.

In certain exceptional circumstances, we may not be able to provide access to certain
personal information we hold. For security purposes, not all personal information is
accessible and amendable by the Privacy Officer. If access or corrections cannot be
provided, we will notify the individual making the request within 30 days, in writing, of
the reasons for the refusal.

Data retention
We keep your information only as long as we need it for legitimate business purposes
and as permitted by applicable legal requirements. If you close your account, we will
retain certain data for analytical purposes and recordkeeping integrity, as well as to
prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect
the integrity of our Service or our users, or take other actions otherwise permitted by
law. In addition, if certain information has already been provided to third parties as
described in this Privacy Policy, retention of that information will be subject to those
third parties’ policies.

Your choices about collection and use of your information
You can choose not to provide us with certain information, but that may result in
you being unable to use certain features of our Service because such information
may be required in order for you to register as user; use teamwork collaborative
features or service; ask a question; or initiate other transactions.
Our Service may also deliver notifications to your phone or mobile device. You
can disable these notifications by changing the settings on your mobile device.
You can also control information collected by cookies. You can delete or decline
cookies by changing your browser settings. Click “help” in the toolbar of most
browsers for instructions.

How we protect your personal information
We take security measures to help safeguard your personal information from
unauthorized access and disclosure. However, no system can be completely secure.
Therefore, although we take steps to secure your information, we do not promise,
and you should not expect, that your personal information, chats, or other
communications will always remain secure. Users should also take care with how
they handle and disclose their personal information and should avoid sending
personal information through insecure email. Please refer to the Federal Trade
Commission’s website at for
information about how to protect yourself against identity theft.
You agree that we may communicate with you electronically regarding security,
privacy, and administrative issues, such as security breaches. We may post a notice
on our Service if a security breach occurs. We may also send an email to you at the
email address you have provided to us. You may have a legal right to receive this
notice in writing. To receive free written notice of a security breach (or to withdraw
your consent from receiving electronic notice), please notify us at

Children’s privacy
Although our Service is a general audience Service, we restrict the use of our service
to individuals age 18 and above. We do not knowingly collect, maintain, or use
personal information from children under the age of 18.

Onward transfer and consent to international processing
We are a growing corporation with users and operations in multiple countries,
including the European Union. We have developed data practices designed to assure
information is appropriately protected but we cannot always know where personal
information may be accessed or processed. While our primary data centers are in the
European Union, we may transfer personal information or other information to our
offices or data centers in the United States. In addition, we may employ other companies and
individuals to perform functions on our behalf. If we disclose personal information to a
third party or to our employees outside of the European Union, we will seek assurances
that any information we may provide to them is safeguarded adequately and in
accordance with this Privacy Policy and the requirements of applicable privacy laws.
If you are visiting from the European Union or other regions with laws
governing data collection and use, please note that you are agreeing to the
transfer of your personal data, including sensitive data, by ValleApp from your
region to countries which do not have data protection laws that provide the
same level of protection that exists in countries in the European Economic
Area, including the United States. By providing your personal information, you
consent to any transfer and processing in accordance with this Policy.

No Rights of Third Parties
This Privacy Policy does not create rights enforceable by third parties or require
disclosure of any personal information relating to users of the website.

Changes to this Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in the law, our data
collection and use practices, the features of our Service, or advances in technology.
When we post changes to this Privacy Policy, we will revise the “last updated” date at
the top of this Privacy Policy, which will be posted on the Services under “Settings”
and also on, and you should regularly check for the most
recent version, which is the version that applies. If we make any material changes to
this Privacy Policy, we will notify you of the changes by reasonable means, which
could include notifications through the Services or via email. Please review the
changes carefully. Your continued use of the Services following the posting of
changes to this policy will mean you consent to and accept those changes. If you do
not consent to such changes you can delete your account by following the
instructions under Settings.

How to contact us
If you have any questions about this Privacy Policy, please contact us by email as